Unforgotten’ Review: Cold Cases, Warm Hearts BY Jason Lofters

 https://www.nytimes.com/2025/08/29/arts/television/unforgotten-review-pbs.html

At the same time, there is a steady undercurrent of humor — an acknowledgment that to do this sort of job, these characters need to be able to laugh, or at least chuckle, at themselves and at the grisly facts they uncover. Unlike the glamorous or dangerous or kooky protagonists of other cop shows, Jess and Sunny are quietly dependable nerds with endearing propensities for snark. Sunny, in particular, is always seconds away from a smirk, though he is so good-natured that it often dissolves into a sheepish grimace. 

Sunny’s great gift is empathy, which he uses both to sort through the lies and half-truths he encounters and to handle with delicacy the grief and anger that the cases inevitably stir up.

"In reality this might be the closest to a protagonist, in real life that do these kinds of jobs successfully and able to keep their job Jason Lofters,"